"Error: <ITEM>: Failed to start font exporting process. Please verify that installation completed successfully".

OK, so you are working with the Plazmic Content Developer's Kit to work up some cool themes for your BlackBerry.

Or other's BlackBerry's.

But then you hit a rough patch. Say you jes' can't seem to ignite the font exporting process when you try to export a theme.

You see an error code like the one at the top of this post.

Better to light a candle than to curse the darkness.

On this blog, the "candle" becomes a workaround or resolution. Similar to that recommended in a newly posted BlackBerry Technical Knowledge Center Support document entitled, "Failed to start font explorting process when trying to export a theme."

There are two possible causes for this. Each has a Resolution (not the New Year's type, but the workaround type.Cause 1
The font size or face for the <ITEM> that is listed within the error message is set to a larger text size than the BlackBerry device screen.

Resolution
Ensure that the font size is set so that the entire text content appears on the BlackBerry device screen.


Cause 2
The name of the .thm file contains an & symbol.

Resolution
Rename the .thm file name to not include an & symbol.