1. I'm getting between 3-4 per evening to my rogers BB address. I tried to set up filters but there coming from all kinds of addresses.

Posted at 8:38AM on Nov 16th 2006 by Bob

2. Yes, I suddenly started getting it, too. Several per day. And the weird thing is, I've NEVER given out my address. Indeed, I've only ever USED it once.

Posted at 10:09AM on Nov 16th 2006 by David

3. Seeing as with BIS 2.0, implemented October 2005 with T-Mobile and a few months thereafter on other carriers, you don't need a BIS-specific email address, you should just whack it and therefore eliminate the spam! If the only email address you have is john.doe@gmail.com, you don't need jdoe@tmo.blackberry.com or equivalent. That's history.

Posted at 10:33AM on Nov 16th 2006 by Anton Wahlman

4. I've all of a sudden just started getting SPAM mail about 4 weeks ago. I now get over 100 a day, it's a pain!

Any ideas? Anyone spoken to RIM?

Posted at 12:30PM on Nov 16th 2006 by Chris

5. Just a "me too." I have a Pearl on T-Mobile, it sounds like I'm probably getting the same spam. At the very least, I'm getting approximately the same amount and it started at approximately the same time. I don't recall the to-address, let alone the from, I'll have to investigate more next time I see one.

Posted at 2:14PM on Nov 16th 2006 by Oliver Wendell Jones

6. just started getting stock tips at 4 am on a rogers blackberry

Posted at 5:03PM on Nov 16th 2006 by Gerry

7. Experiencing the same problem on a Rogers Pearl, only 1-3 a day at about 1 am each morning (mountain time)

Posted at 5:58PM on Nov 16th 2006 by Gexx18

8. The same problem on Vodafone Portugal, only 1-2 per day.

Posted at 9:54PM on Nov 16th 2006 by Palmeidav

9. My husband and I are both getting a few spams a day. Very annoying considering neither of us has ever given our our BB e-mail address.

Posted at 10:50PM on Nov 16th 2006 by Maggie

10. I've been getting the stock tips span for the last week or so. Does anyone know how to get the IP details on the sender on blackberry emails. It's easy enough to do on Outlook, but when I ofrward the spam from my Blackberry to my Outlook, I get only gibberish. I'd like to be able to trace these back using whois lookup in order to compain to the sending ISP.

Posted at 11:09AM on Nov 17th 2006 by Mike

11. Ditto here. Started getting spam last weekend to my Rogers blackberry. Coming in morning, day, night and overnight at the rate of 2-3 a day. Mostly pump-and-dump stock junk. Glad/dismayed to hear that I'm not the only one.

Posted at 2:11PM on Nov 17th 2006 by bigasssuperstar

12. I use mail redirection so my friends don't even know my real BlackBerry address. I have been getting these spam mails for a week now. First I only got one on the weekend now I am receiving three or four of them everyday. Since people from different carriers are getting the spam, I guess this is a BlackBerry issue. Anyone know how to get BlackBerry's attention to fix this problem? It is getting annoying.

Posted at 12:05AM on Nov 18th 2006 by Hong

13. Yes, Yes. I'm having the same problem. Any answers to this?

Posted at 9:52AM on Nov 18th 2006 by Andre Lawrence

14. I am still getting spam mails on my BlackBerry (well, actually my Nokia E61 with BlackBerry Connect).

Is everyone here using BIS? I guess enterprise users do not experience this issue (because each company's spam control mechanism will deal with this).

As a BIS user, I got very little BlackBerry benefits (yeah, "push e-mail" is great but almost every carrier offers its own push e-mail service) and now these spam mail pains.

Posted at 12:00PM on Nov 19th 2006 by Hong

15. How is the spam situation for everyone?

Just when I thought the spam was finally over, it showed up.

Posted at 5:10PM on Nov 20th 2006 by jyp

16. Not getting any better. Still receive two to three everyday. I have finally set up the filter profile. Let's see if that will solve the problem.

I guess it is everyone for himself/herself on BIS. At least the yahoo spam filter seems to be working so far.

Posted at 7:55PM on Nov 21st 2006 by Hong

17. Gotta Love That CNPM stock tip it dropped 9% in 8 hours Ya I am running out to buy that one

Posted at 9:17AM on Nov 23rd 2006 by Wickwire

18. Same story here. I've got close to two hundred Blackberries in the field and a majority of them started receiving spam around the same time. Funny thing is the internal blackberry.net email is the one that is getting hit but we use forwarders for everything so that address is never seen anywhere. I'm guessing someone got them off RIM directly somehow.

Posted at 4:05PM on Nov 27th 2006 by Omnikrys

19. Not that this really helps. But I work for Rogers Wireless, and this is the release they gave their reps:

SPAM and BlackBerry® Internet Service (BIS)




In response to the increased amount of SPAM e-mail that has been showing up in the Inbox (@rogers.blackberry.net) of BlackBerry Internet Service customers, RIM will be implementing additional improvements to the BIS anti-spam filters to reduce, but not eliminate, the number of unwanted and unsolicited e-mails starting on December 2, 2006. Also, RIM will be implementing additional enhancements to BIS in upcoming releases to further reduce the amount of SPAM messages.



The update to the BIS Anti-SPAM solution will be based on a Reputation Scoring System, and requires no end-user interaction, acceptance, or configuration by customers. There is no charge for the Anti-SPAM solution on BlackBerry Internet Service.



Q. What is SPAM?
A. SPAM is unsolicited e-mail on the Internet. It is a form of bulk mail that is sent to a large number of users belonging to a distribution list. To the receiver, it is generally unwanted and is considered as junk mail.



Q. How does the Anti-SPAM feature work on BIS?

A. The Anti-SPAM solution will be based on a Reputation Scoring System, and requires no end-user interaction, acceptance, or configuration by customers. There is no charge for the Anti-SPAM solution on BlackBerry Internet Service. Please NOTE: The Anti-SPAM on BIS only works with customers who have activated the optional @rogers.blackberry.net email account. BIS Anti-SPAM does not filter other email accounts such as POP3/IMAP, Yahoo!, Rogers Yahoo!, MSN, Gmail, etc. Customers will still need to configure their anti-SPAM settings with their 3 rd party ISP and email services to reduce any SPAM messages being delivered to their BlackBerry devices or desktop email client.

Q. Why is this happening only to @rogers.blackberry.net email accounts?

A. BIS Anti-SPAM for the @rogers.blackberry.net email accounts does not provide any end-user SPAM configurable settings. This is to make sure that legitimate email is not automatically blocked and will be delivered to the Inbox. BIS does provide end-users with the ability to setup up email filters so only email from approved senders will only be delivered to a customer’s Inbox. However, other POP3/IMAP services may provide anti-SPAM filters that allow customers to set their own thresholds. For further details, customers should contact their ISP (Internet Service Provider) or email service provider to find out more about their anti-SPAM settings. If the ISP or email service provider does not filter out SPAM email, these SPAM messages will still be delivered to their BlackBerry.



Q. How much does BIS service cost?

A. BIS is available at no additional charge to customers who activate their BlackBerry with a monthly BlackBerry e-mail plan or BlackBerry Voice & Email Package.



Q. What if a customer incurred an overage charge on their monthly bill as a result of SPAM email?

A. Customers who believe they have incurred an overage charge on their monthly bill as a result of SPAM email may be eligible for a one-time credit equal to a maximum of 1 MB ($5 - $31 depending on the BlackBerry Email or BlackBerry Voice & Email Package the customer has subscribed to). 1 MB of BlackBerry data is equivalent to 500 incoming email messages. Customers may contact Customer Care free of charge by dialing * 611 on their Rogers BlackBerry or by calling toll free at 1-877-764-3772. Please inform the customer they should only contact Customer Care once they have received their current bill. The one time credit adjustment will be processed up to February 28, 2007 .



Q. What does a customer do if they are still continuing to receive SPAM email in their BlackBerry Internet Service inbox?

A. There are two choices for customers. First choice, customers can setup filters on their @rogers.blackberry.net email account. The second choice is to remove the @rogers.blackberry.net email account. The @rogers.blackberry.net email account is a basic email account that is optional for customers. The Anti-SPAM filter on BIS does not provide user configurable settings for SPAM. Customers who no longer require the optional @rogers.blackberry.net email account can remove the account from their BlackBerry by clicking on the “Email Settings” icon or by selecting the Rogers WAP Browser and clicking “BlackBerry Internet Service”. Customers will be prompted for their username and password. Once logged in, click on “E-mail Accounts”. Next, click on the @rogers.blackberry.net email address. Click on “Delete” to remove the account. Customers can also access their BIS account from their personal computer by going to www.rogers.com/bis.



BIS will allow customers to add up 10 POP3/IMAP email accounts. Therefore if customers have another email address that has anti-SPAM, and they are still receiving SPAM email, they should contact their ISP or Email Service Provider to configure the settings that best suits the need of the customer.

Additional information about setting up filters or removing the @rogers.blackberry.net email account is available at http://www.blackberry.com/knowledgecenterpublic/livelink.exe/fetch/2000/8021/270925/Receiving_SPAM_to_Hosted_BlackBerry.net_Address?nodeid=1288260&vernum=0 or customers may contact Rogers Wireless Technical Support at 1-866-931-DATA (3282) for further assistance.

If you have any further questions, please contact your Rogers representative.

Posted at 6:12PM on Nov 29th 2006 by Gexxy

20. I have the same problem and my address has nothing to do with Rogers' service - I have TMobile. To fix go to Internet Email Setup from your BB homepage. This will take you "online". Select you agree to the terms (if you haven't done so already). Select your BB.net email account and delete it.

I just did this and am going to wait and see how well it works.

Posted at 10:27AM on Dec 7th 2006 by Aaron Bartell